Resources

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EMERGENCY and CRISIS NUMBERS  

Ambulance, Fire, Police  911 

Mobile Crisis Services 865-539-2409 

Crisis Stabilization Unit 865-541-6958 

Suicide Crisis Lifeline (phone and text) 988 

TN Statewide Crisis Phone Line 855-274-7471 

Veterans Crisis Line 800 273-8255, or text 838255 

Crisis Text Line Text “Home” to 741-741 

The Trevor Lifeline (LGBTQ Youth) 866-488-7386 

The Trans Lifeline 877 565-8860   

Knox County Sheriff’s Department 865-215-2444  

Knoxville Police Department 865-215-7000 

Knoxville Volunteer Emergency Rescue Squad 865-546-4821 

Poison Control 800-222-1222   

National Domestic Violence Hotline 800-799-SAFE (7233) 

Sexual Assault Crisis Center of East Tennessee 865-522-7273 

National Sexual Assault Hotline 800-656-4673   

Department of Children Services Child Abuse Hotline 877-237-0004  

Adult Protective Services 888-277-8366    

Knoxville City Services 311 

Information & Referral Search 211 

HOSPITALS (Emergency and Medical)  

East TN Children’s Hospital 2018 Clinch Avenue Knoxville 865-541-8000 865-541-8175 

Fort Sanders Regional Medical Center 1901 Clinch Avenue Knoxville 865-331-1111 865-331-2200 

North Knoxville Medical Center 7565 Dannaher Drive Knoxville (Powell) 865-859-8000 865-859-1000 Parkwest Medical Center 9352 Park West Boulevard Knoxville 865-373-1000 865-373-1280 

Turkey Creek Medical Center 10820 Parkside Drive Knoxville 865-218-7011 865-218-7112 

University of Tennessee Medical Center 1924 Alcoa Highway 865-305-9000 865-305-9402 

Blount Memorial Hospital 907 E. Lamar Alexander Boulevard Maryville 865-983-7211  

Methodist Medical Center of Oak Ridge 990 Oak Ridge Turnpike Oak Ridge 865-835-1000 865-835-4662    

KCMHC COMMUNITY RESOURCE GUIDE-EMERGENCY SHELTERS  

Knox Area Rescue Ministries 418 North Broadway 865-673-6540 Emergency Shelter including food, clothing, shower  

Salvation Army 409 North Broadway 865-525-9401-Transitional Housing (6 months) Domestic Violence Shelter for Women and Children (Joy Baker Center) 

Volunteer Ministry Center (VMC) 511 North Broadway 865-524-3926 Emergency Shelter-The Foyer, referral only.  

Keenan Grimes Community Outreach Center 2461 Martin Luther King Jr. Avenue 865-964-0343 Community-based homeless shelter and resource center.  Contact for availability of services. 

Next Step Initiative 611 Citico Street 865-437-8358 Emergency shelter and transitional housing.  Call for availability. 

Samaritan Place 3009 Lake Brook Boulevard 865-684-1880 Emergency, transitional, and permanent housing services for seniors in crisis.  

DOMESTIC VIOLENCE SHELTERS 

Knoxville-Family Crisis Center 865-637-8000 

Knoxville-Joy Baker Center 865-525-9401 

Maryville-Haven House 865-982-1087  

CRISIS SUPPORT SERVICES 

Knoxville Family Justice Center 400 Harriet Tubman Street -Services for victims of domestic violence including safety planning, Orders of Protection, Prosecution, Access to Emergency Shelter 865-521-6336 

24 Hour Crisis Line 865-637-8000 

National Domestic Violence Hotline 1-800-799-7233